Our research shows that about 40% of marketers analyze customer data or use it for their work. About four in five make decisions about data collection. While data can be incredibly valuable in planning marketing campaigns and initiatives, it’s important to keep access on a need-to-know basis.
Just as every business has important assets and investments, customer data privacy is as essential to any company as money in the bank. Our customers provide us with sensitive information, trusting us not only with their data but also their loyalty. That’s why it’s so important to ensure it’s handled carefully and treat this responsibility with respect. The more people are involved, the higher the risk of an accident or leakage. Keeping customer data secure requires time and attention, but it’ll allow you to provide a higher standard of service to your customers.
How long do you keep customer data
Therefore, Marketers, on average, keep customer data for nine months. In our experience, nine-month-old data is likely already outdated. People move, change jobs and switch their buying habits at a more common rate.
We know keeping up with customer data can be challenging. That’s why it’s important to have universal formatting for your data that’s used company-wide. Take steps to verify new information, whether it’s by sending a verification email or using a third-party service. Keeping tabs on your data needs to be part of your regular workflow, not just something you do once or twice a year. This will help ensure any incoming data is entered and implemented correctly throughout your system. Plus, you can rest easy knowing your customer data is always up to date.
Your marketing practices
Therefore, staff and tech stack all help determine what the transition away from third-party data will look like.
Therefore, Take stock of how much your marketing initiatives rely on third-party data. Strategies like programmatic media buying; SEO and keyword research; targeting and retargeting ads; audience segmentation; and list buying rely on third-party data. If the bulk of what you do comes from data you pay for, you’re at risk.
Ask yourself: What internal resources do you have, and will they be assets during the transition.